I missed this one this morning but apparently both the U.S. and U.K. site for Amazon.com went down again. Web surfers trying to go to Amazon.com were witnessing the same “Http/1.1 Service Unavailable” message for some time (an outage also occurred Friday morning). According to News.com, the site is now back up but as usual, Amazon is not saying a thing. Now if Amazon was the only one affected by such an outage, then not saying a word would be generally OK I suppose. However since users are also running full fledged businesses on top of Amazon.com, it seems rather absurd that these very same users aren’t notified of what exactly went wrong. If it’s a DDoS attack – say so.. admit to it – there’s nothing necessarily wrong about that. If it’s an engineering error – say it. Own up to it.

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